CONSUMER INFORMATION

 

Delivery information & costs

UK Go Karting charges £10.00 (Including VAT) for delivery to mainland UK addresses.

 

For all other delivery destinations, delivery charges will be calculated on an individual order basis. Options for delivery will be communicated to the customer, once an order has been received. The order will not be dispatched, nor will any charge be made on the customer's credit/debit card until UK Go Karting has agreement with the customer on the delivery charge.

 

Returns & cancellation policy

If you are returning an item within the scope of our warranty, we will be happy to refund any reasonable delivery charges incurred in sending the item to you and your costs in returning it to us. Otherwise, you will be responsible for those charges (this applies to UK only). For overseas customers, please refer to your local distributor or contact us.

 

To return an item, contact UK Go Karting to obtain an authorisation number, which you must include with any returned item, that UK Go Karting has agreed that you may return. Wrap the package securely and send the package to the address that will be supplied. For your protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights. We will contact you to let you know when we have processed your return.

 

Cancelling an item: under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery, provided the goods are unused & in original condition. This applies to all our products.

 

Security policy

Our secure-server software encrypts all the personal information you enter during the online order process, including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

 

Privacy policy

UK Go Karting collects your personal information when you send us an order or email, but this information is used solely for the purpose of fulfilling your order and/or responding to your request for further information or assistance. Our security policy (see above) prevents unauthorised access to this information. UK Go Karting does not sell, trade or rent your personal information to others.

 

TERMS & CONDITIONS

 

The contractual terms between UK Go Karting and those purchasing goods from UK Go Karting are contained exclusively within these Terms and Conditions of Sale. These conditions and the contract shall be subject to and constructed in accordance with the Law of England.

1. Variation

No variations to these Terms and Conditions of Sale are permitted unless expressly authorised in writing by UK Go Karting

 

2. Liability

 

2.a. It shall be the responsibility of the Purchaser to determine the suitability of the goods for any application.

2.b. There is no guarantee as to the goods suitability for any specific purpose even if that purpose is known to UK Go Karting. In any dispute that may arise liability of UK Go Karting for breach of any warranty or obligation either expressed or implied is limited to the value of the goods supplied in any event.

2.c. All recommendations and advice given by UK Go Karting or its employees or agents of UK Go Karting are given without liability on the part of UK Go Karting.

2.d. Descriptive pictorial or written material issued or published by UK Go Karting from time to time relating to goods offered for sale shall not form part of any contract of sale.

2.e. UK Go Karting shall not be responsible for any loss or damage caused either directly or indirectly by the goods or by any act or omission in connection therewith.

3. Delivery

3.a. Execution of orders is contingent upon the availability of goods and the absence of any circumstances beyond the control of UK Go Karting, which hinder or prevent such execution.

3.b. UK Go Karting may make delivery by any method of transport available.

3.c. Risk in the goods shall pass to the purchaser on delivery of the goods to the purchaser.

4. Delivery delays

Whilst UK Go Karting undertakes that every effort will be made to ensure that goods are delivered promptly, no liability will be accepted for delay in despatch or delivery of goods.

 

5. Damage or shortage

Both the carriers and UK Go Karting must be notified in writing within 3 days of receipt of goods, or in cases of non-delivery immediately the invoice is received, otherwise no liability can be accepted. Packages, which have been damaged in transit, should be retained for inspection by ourselves or appointed courier's agents. 

6. Returns and cancellations

6.a. Goods properly delivered by UK Go Karting will only be accepted for return or credit subject to our prior consent.

6.b. A returns authorisation number must be obtained from UK Go Karting, which must be clearly indicated on any accompanying return note.

7. Retention of title

All goods shall remain the sole and absolute property of UK Go Karting until such time as the Contract price together with any other monies due to UK Go Karting under any Contract are paid.

 

8. Payment terms

All accounts must be paid not later than 30 days from the date of invoice. In the event of default, UK Go Karting reserves the right to charge interest at THREE per cent above our bank's base rate at monthly intervals on the overdue portion of the account. 

9. Warranties

All items supplied by UK Go Karting are guaranteed against defective materials or workmanship for a period of 12 months from the date of dispatch from our warehouse. Any item found to be faulty through defective materials or workmanship will be repaired or replaced at our option. This warrantee does not extend to batteries.

 

10. Export orders

10.a. Payment must be made in advance. All associated charges must be paid by the purchaser.

10.b. Freight and Insurance for all export orders is charged at cost.

10.c. The purchaser is responsible for obtaining any license and for complying with any regulations in force in the country for which the goods are destined.